Shipping & Returns

Shipping
We normally ship all items the same or next day by registered air post except holidays and weekends.

Delivery Times
Although our items are often delivered very fast, please take into consideration that we are shipping from Istanbul, Turkey and there may be delays through international post systems and custom works of the destination countries.

Returns & Refunds
Returns accepted if your item is somehow broken at post, misfunctioning or has a problem not described here. You can send a photo and we send a replacement or refund you money.
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Company
Proses Hobby EU Limited
Office 3, Unit R
Penfold Works Trading Estate
Imperial Way, Watford
Herts WD24 4YY UK

email: info@proses.com

Worldwide Web Sales, Distribution, Returns
Proses Elektronik Ltd. 
Ihlamur Cikmazi Sok. Ihlamur Ap. 
No: 1A D:7 Feneryolu, Istanbul 
TURKEY 
Tel: +90 216 418 0708
email: info@proses.com