Shipping

We normally ship all orders by DHL/TNT/FEDEX. If they do not have services in your country we ship by Turkish Post air service. Deliveries by DHL/TNT/FEDEX takes 1-4 days worldwide, post office deliveries takes 5 to 30 days after shipment, depending on your country. In case there are additional costs such as duties, taxes, and customs clearance fees in your country they should be paid by yourself locally.

Shipping Costs

Minimum shipping cost is 7.00 EUs up to 0.5 kgs (500 gr). The cost increases at every additional 500 gr. Whenever you add a new item to your cart you can see the updated shipping cost according to the weight of the items you added.

Example:

If you buy 1 X BS-HO-01 Ballast Spreader which is 50 gr you pay 7 EU for shipment.

If you buy 10 X BS-HO-01 Ballast Spreaders you still pay 7 EU as the total weight is 500gr in total.

So it is always wise to combine the items you want in one order to save on shipping costs.

Returns And Refunds

Returns accepted if your item is somehow broken at post, misfunctioning, faulty, etc. You can just send a photo and we replace or refund your money in full including shipping costs as well. Shipping of replacements are paid by our company.